terms Terms and Conditions of Accommodation

Article 1 (Application of These Terms)

Accommodation contracts and related contracts for all accommodation facilities operated by the Company (hereinafter, the "Facilities") shall be governed by these Terms and Conditions of Accommodation (hereinafter, these "Terms"). Matters not provided for in these Terms shall be governed by laws and regulations or by generally established customs.
Notwithstanding the preceding paragraph, where the Company has agreed to special terms to the extent that they do not conflict with the purpose of these Terms, laws and regulations, or customs, such special terms shall take precedence.

Article 2 (Refusal to Conclude Accommodation Contracts)

The Company may refuse accommodation in the following cases:

1. (1) When the application for accommodation does not conform to these Terms.
2. (2) When no rooms are available because the Facility is fully booked.
3. (3) When the person seeking accommodation is deemed likely to act in violation of laws and regulations, public order, or good morals in connection with the stay.
4. (4) When the person seeking accommodation is deemed to fall under any of (a) through (c) below:
5. 1. (a) An organized crime group as defined in Article 2, item 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991) (hereinafter, "Organized Crime Group"), an Organized Crime Group member as defined in Article 2, item 6 of the same Act (hereinafter, "Organized Crime Group Member"), a quasi-member of or person associated with an Organized Crime Group, or any other anti-social force;
   2. (b) A corporation or other organization whose business activities are controlled by an Organized Crime Group or an Organized Crime Group Member;
   3. (c) A corporation any of whose officers is an Organized Crime Group Member.
6. (5) When the person seeking accommodation has behaved in a manner that causes significant nuisance to other guests.
7. (6) When the person seeking accommodation is clearly recognized as having an infectious disease.
8. (7) When violent demands are made, or a burden exceeding a reasonable scope is demanded, in connection with the stay.
9. (8) When accommodation cannot be provided due to a natural disaster, a malfunction of the Facility, or other unavoidable reasons.
10. (9) When the person seeking accommodation is intoxicated and is deemed likely to cause significant nuisance to the neighborhood, or when a guest behaves in a manner that causes significant nuisance to other guests.
11. (10) When dangerous items (fire-producing appliances such as stoves, petroleum products, firearms, swords, etc.) or articles harmful to the human body are brought in.
12. (11) When any of the cases provided for in the ordinance for the enforcement of the Inns and Hotels Act of the prefecture in which the Facility is located applies.
13. (12) When the person has previously been subject to Article 11.

Article 3 (Provision of Name and Other Information)

Any person who wishes to apply for accommodation at a Facility shall provide the Facility with the following information:

1. (1) The address, name, telephone number, and nationality of all guests;
2. (2) The date(s) of stay and the expected time of arrival;
3. (3) Any other information deemed necessary by the Facility.

If a guest requests to extend the stay beyond the dates originally applied for, such request shall be handled as a new application for accommodation at the time the request is made, the Company accepts it, and the accommodation charges are paid in advance, and only if there is no other reservation at the Facility for the extended period.

Article 4 (Conclusion of Accommodation Contracts, etc.)

An accommodation contract shall be concluded when the Company accepts an application for an accommodation contract made by the guest in person.

When an accommodation contract has been concluded, the guest shall pay, by the date designated by the Company, a deposit determined by the Company, up to the amount of the basic accommodation charge for the period of stay (or for three days if the stay exceeds three days).

The deposit shall first be applied to the accommodation charges ultimately payable by the guest. If the contract is cancelled by the guest, or if the Company suffers damage due to the guest's intentional act or negligence, the deposit shall be applied first to the cancellation charge and then to compensation for damages, and any remaining balance shall be refunded at the time of payment of the accommodation charges.

If the deposit is not paid by the date designated by the Company, the accommodation contract shall lose its effect; provided, however, that this applies only where the Company has notified the guest to that effect when designating the payment due date.

The deadline for reservation applications is 12:00 noon on the day before the scheduled date of stay; provided, however, that this does not apply to reservations made online.

Article 5 (Cancellation Charges)

When the applicant for a reservation cancels all or part of the reservation (including meals, ingredients, services, and goods reserved in advance), the Company shall charge a cancellation fee as follows:

1. (1) In principle, no refund will be given for cancellation of accommodation for the guest's own reasons after the reservation has been confirmed.
   However, meals, ingredients, services, goods, and the like reserved in advance shall be subject to their respective cancellation policies.
   These charges are separate from the accommodation charges and shall be paid after payment of the accommodation charges.
2. (2) If the guest does not arrive by 8:00 p.m. on the date of stay without contacting the Facility, or if there is no contact more than two hours after the expected time of arrival (up to 8:00 p.m.), the reservation may be deemed to have been cancelled by the applicant and handled accordingly.
3. (3) If the number of nights reserved is shortened, the cancellation charge shall be calculated at the applicable rate based on one night (the first night), regardless of the number of nights shortened.
4. (4) Where a reservation has been deemed cancelled, if it is proven that the guest's failure to arrive without contacting the Facility was due to the non-arrival or delay of trains, aircraft, or other public transportation, or any other reason not attributable to the guest, the cancellation charge under (1) shall not be charged; provided, however, that this applies only if the guest contacts the Facility by 8:00 p.m. on the check-in date.

Article 6 (Cancellation by the Company)

Except as otherwise provided, the Company may cancel a reservation or accommodation contract in the following cases:
When it is found that any of Article 2, items (3) through (12) applies;
When the information under Article 3, items (1) through (3) is not provided or is falsified;
When payment of the deposit under Article 4 has been requested and is not made by the due date;
When it is found, with respect to the conclusion of the accommodation contract under Article 4, that the person who made the reservation is not the guest.
When the Company cancels a reservation, any deposit already received for that reservation shall be refunded.

Article 7 (Guest Registration)

Guests shall register the following information by the day before the date of stay:
(1) The information set forth in Article 3, item (1);
(2) For foreign nationals, passport number, port of entry into Japan, and date of entry;
(3) Date and time of departure;
(4) Any other information deemed necessary by the Facility.
Foreign nationals who do not have an address in Japan will be asked to present their passports, and a copy will be made.

Article 8 (Check-in and Check-out Times)

The time at which guests may enter the Facility (check-in time) and the time by which guests must leave the Facility (check-out time) shall be the times notified for each Facility at the time of reservation.

The Facility may, only where possible, permit use of the Facility and its premises outside the times specified in the preceding paragraph. In such cases, the following additional charges shall apply:

(1) Early check-in charge
From 12:00 noon to 3:00 p.m.: JPY 5,000 per hour
(2) Late check-out charge
From 11:00 a.m. to 12:00 noon: JPY 5,000 per hour
Use beyond 12:00 noon will be charged as one additional night.

For consecutive stays (two nights or more), the room may be used all day, except on the days of arrival and departure.

Article 9 (Payment of Charges)

Charges shall be paid by the designated date as a deposit (equivalent to the accommodation charges), either by transfer to the designated bank account or by credit card. Accommodation charges will be payable even if the guest voluntarily does not stay after having begun to use the room.

Article 10 (House Rules)

Guests shall comply with the house rules established by the Facility while on the premises.

Article 11 (Refusal to Continue Accommodation)

Even during the accepted period of stay, the Company may refuse to continue providing accommodation in the following cases:
(1) When any of Article 2, items (3) through (12) comes to apply;
(2) When a person other than the registered guests is allowed into the room;
(3) When the guest fails to comply with the house rules set forth in Article 10;
(4) When the guest smokes on the premises, tampers with fire-fighting equipment, or otherwise fails to comply with the prohibitions in the house rules established by the Facility;
(5) When the information registered or provided under Article 7 is found to be false.

Article 12 (Handling When the Contracted Services Cannot Be Provided)

If the Company is unable to provide the contracted services, it shall, to the extent possible, arrange for another of its accommodation facilities under the same conditions.
If the Company is unable to arrange another accommodation facility, it shall pay the guest compensation equivalent to the cancellation charge, and such compensation shall be applied to any damages; provided, however, that this shall not apply if the inability to provide the room is not attributable to the Company.

Article 13 (Handling of Deposited Articles)

The Facilities do not accept articles for safekeeping.
The Company shall not be liable for any loss of or damage to articles, cash, or valuables brought into the Facility by guests.

Article 14 (Storage of Baggage and Personal Belongings)

Except for guests' baggage, the Company cannot receive or store valuables prior to the stay. If a guest's baggage or personal belongings (including items in the safe) are left behind at the Facility after check-out, they will be kept at the Facility for seven days including the day of discovery; thereafter, valuables will be handed over to the nearest police station and other items will be disposed of.

Article 15 (Parking)

The Facilities have free parking for guests. Please inquire and apply at the time of reservation. The Company shall not be responsible for the management of vehicles.

Article 16 (Disclaimer)

Guests shall use computers and other communication devices within the Facility at their own risk. The Company shall not be liable for any damage suffered by guests as a result of service interruptions due to system failures or any other reason while using computers or other communication devices.

Article 17 (Liability of Guests)

If the Facility suffers damage due to a guest's intentional act or negligence, the guest may be required to compensate the Company for such damage.

Article 18 (Jurisdiction and Governing Law)

Any and all disputes arising in connection with these Terms shall be resolved in accordance with the laws of Japan at the district court or summary court having jurisdiction over the location of the relevant Facility.

Appendix 2
Total amount payable by guests

Note: The basic charge and additional charges shall be the amounts published by the Facility at the time of reservation.
Note: Accommodation is free of charge for children aged 6 and under (however, bedding and meals are not provided).
Children aged 7 to 17 are charged half the accommodation rate.

These Terms are an English translation of the Japanese original. In the event of any discrepancy between the Japanese and English versions, the Japanese version shall prevail.